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Customer Services

My account

If you already have an account but did not update your password yet on our new site, please click on "Forgot your password".

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Please lengthen your password to 8 characters or more, 1 special character or more and 1 digit or more

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Enter your email address and we'll send you a password reset link. If your e-mail address is not associated with an account, no e-mail can be sent, we invite you to create one.

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To continue your purchase in RWF FRw and be shown shipping options in Rwanda, please click continue, or choose your location.