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If you already have an account but did not update your password yet on our new site, please click on "Forgot your password".

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Please lengthen your password to 8 characters or more, 1 special character or more and 1 digit or more

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Enter your email address and we'll send you a password reset link. If your e-mail address is not associated with an account, no e-mail can be sent, we invite you to create one.

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Initiate a return

To initiate your return, please enter the following information.
If your order number does not begin with APXXXX, it is unfortunately not possible to process your return online. Please contact us.

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