Plus Minus Glass Arrow Right Arrow Left Arrow Up Arrow Down Heart Heart Plain Heart Heart Plain Caret right Caret left Caret down Burger Cart Cart Cart small Info Info small Account Eye Close Close Mail Return Marker Play Pause

Customer Services

My account

If you already have an account but did not update your password yet on our new site, please click on "Forgot your password".

Forgot your password?

Please lengthen your password to 8 characters or more, 1 special character or more and 1 digit or more

Reset your password

Enter your email address and we'll send you a password reset link. If your e-mail address is not associated with an account, no e-mail can be sent, we invite you to create one.

Back to login

SELECT YOUR COUNTRY

Digital Accessibility

AMI Paris is dedicated to making its websites, intranet, extranet, and software packages (including its mobile applications and digital urban furniture) accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005, for equal rights and opportunities.

We value inclusion and diversity and ensure that our website: www.amiparis.com is accessible to everyone, especially to those with disabilities.

An audit is currently underway, which is why the website is by default considered non-compliant with regulatory requirements. Consequently, no non-compliances or exemptions are listed below.

The service provider Accessiway supports us in this digital accessibility initiative.

We are firmly committed to a web for all. With a long-term and responsible vision, we aspire to fully meet regulatory requirements, including RGAA 4.1.2.

To this end, AMI Paris is implementing the following strategy and actions:

●       Accessibility Statement (Audit in progress)

●       Multi-Year Accessibility Plan 2024-2027 (currently being drafted)

●       Action Plan for the current year (currently being drafted)

What is Digital Accessibility?

Digital accessibility means that people with disabilities can use the internet. Specifically, they must be able to perceive, understand, navigate, interact with, and contribute to the web. Digital accessibility also benefits others, particularly older adults whose abilities may change with age.

Digital accessibility encompasses all disabilities that affect web access, including visual, auditory, physical, speech, cognitive, and neurological impairments.

Digital accessibility involves making online public communication services accessible to people with disabilities, namely by ensuring:

●      Perceptibility: Adjusting content to be accessible through various senses.

●      Usability: Making features navigable and usable for everyone.

●      Comprehensibility: Ensuring a clear and predictable presentation of information.

●      Robustness: Guaranteeing compatibility with current and future technologies.

Feedback and Contact

If you cannot access content or a service, you can contact the accessibility manager of AMI Paris at info@amiparis.fr to be directed to an accessible alternative or to obtain the content in another form.

Remedies

If you notice an accessibility defect that prevents you from accessing content or a feature of the site and you do not receive a response from us after reporting it, you have the right to send your grievances or a request for intervention to the Defender of Rights.

Several means are at your disposal:

●       Write a message to the Defender of Rights (new window)

●       Contact the delegate of the Defender of Rights in your region (new window)

●       Send a letter (free, no stamp required):

Defender of Rights

Libre réponse 71120

75342 Paris CEDEX 07

France

I18n Error: Missing interpolation value "country" for "To continue your purchase in {{ currency }} and be shown shipping options in {{ country }}, please click continue, or choose your location."