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Customer Services

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If you already have an account but did not update your password yet on our new site, please click on "Forgot your password".

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SELECT YOUR COUNTRY

CONTACT US

Our team would be delighted to answer any questions you may have about products, online order, or our after-sales service.

  • WRITE TO US

    You can send us an email at any time by filling out our contact form

    FILL OUT THE FORM

  • BY TELEPHONE AT +44 203 445 6138

    Our English-speaking advisors are available Monday to Friday, from 9am to 6pm, Paris time.

  • Frequent Asked Questions​

    Save some time, the answer to your question may already be here:

    CONSULT THE FAQs

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